ACADEMY FAQs

January 29, 2026 - Academy Launch

• Session One Module & Quiz Released
• Session Two Module & Quiz Released
• Feedback Survey 

March 28, 2026 - Deadline to complete the course. 

Yes, academic resources for all courses are available for both modules after the overview of each session. These resources are accessible 24/7 and remain available after completing the course.

All modules are accessible from their release date as outlined above.

You will have access to all modules from their release date and can watch them at any time. The platform remains open for one year after the Academy concludes.

Yes, they will be launched on the same day. However, this is a self‑paced learning process, so you can progress at your own pace as long as you meet the completion deadline (March 28, 2026). 

Each session will become available only after you have completed the previous module and passed the accompanying quiz with a 100% score.

Each module explores a range of different topics regarding NATO and its role in global security and peace and perspectives on the role of youth.

All modules are pre-recorded. You can leave your comments or questions in the feedback survey after completing the course.

You can log in at any time. After all modules are launched, you will have access to them for one year, even after the course is completed.

You must complete the quizzes and achieve a 100% score to proceed to the next module.

You can retake the quizzes as many times as necessary.

All modules will be delivered in English.

Please note that the feedback survey is mandatory for all participants. You will not receive a badge if you do not complete the feedback survey. When you complete the full Academy course and submit the feedback survey, you will qualify for your free Credly certification and will receive an email from the Credly administration platform with further instructions on claiming your badge. Find more information about the Credly badge here.

The Credly badge is provided in place of a paper certificate. While badges are digital images, they are uniquely linked to data hosted on Credly, making them more reliable and secure than paper-based certificates. This verification link ensures that only you can claim your credential, protecting your achievement and associated identity.

Please make sure that you have achieved a 100% score in all quizzes and completed the feedback survey. If you have not received your Credly badge, please follow these steps to resolve the issue. If you are still unable to access your badge, please reach out to Credly directly using their request form. As Credly operates the system which generates the badge, you will need to contact Credly to resolve the issue: support.credly.com.

You can receive assistance by contacting [email protected].

Here are a few tips:

• Please make sure that you are logging in with the same email address you used when registering for the Academy course.
• If you are unable to visualise the sessions, please check that you are logged into your Academy account.
• If you are experiencing a technical issue, please send an email with a screenshot of the issue to our team. This will help us better assist you.
   

You can apply for a course if enrollment is still open. However, you cannot switch courses or apply for a course if applications are closed.